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About us

We have worked hard to ensure your peace of mind when buying a stairlift from the companies we work with. Not only have we carried out checks to ensure the companies are financially stable, we also continuously undertake independent reviews from past customers who have purchased. We honestly feel there is no better way to asses a company than by speaking to its customers.

Independent reviews

To date we have surveyed 626 customers, asking a range of questions to gauge how content they are with the product and service they have received. The current overall score is 91%. You can read the reviews here.

There is no better way to assess a company.

Our current overall ratings score with our customers is 91%.

Summary of all companies reviewed with Stairlift Comparison

Summary of all companies reviewed with Stairlift Comparison

Overall Rating:
Review Date: 21-Nov-2024
Buyer recommended?
Finished on time?
Did the job match the quote?
Left tidy afterwards?
Started on time?
Quality of the job?

94%

4 Star Rated

We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

mymobilityuk Review
Overall Rating:
Additional Comments:
Any company can look good when things are going well, but only good Companies can deal with problems quickly, effectively and leave the customer feeling more than satisfied! My Mobility did just that! They took responsibility for the problems, sorted them super-quick and left me feeling valued and listened to. My overall experience is very positive!
mymobilityuk Review
Overall Rating:
Additional Comments:
Wed 25th. Chap arrived 10.30 and seemed competent but either forgot a piece or broke it so was unable to finish the job when he left at 12.30. Fri 27th. A different chap came at 11.30 to complete the job but then found the rail had been fitted incorrectly so changed that before he could finish the job. Then something else was wrong which he put right. He gave me a demo but did not leave me an instruction manual. He finally left at 1.15. It has NOT been a good experience! However, I do like t
mymobilityuk Review
Overall Rating:
Additional Comments:
The seat didn’t turn off all 90° at the top of the stairs I have reported this fault and I’m awaiting a response from your installation team my Caret does not want me using it without her being in the building which is restricting my use of the stair lift
Acorn Review
Overall Rating:
Additional Comments:
Friendly and supportive work people. Pleasure to deal with in my home

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