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Unfortunately the speed that "stair lift" travels upstairs is frustratingly slow -.although I understand why .
- Mr T
Absolutely delighted with the stair lift.
- Mr J
Just surprised at slow speed of "lift" but understand guidelines.
- Mrs T
Karl did an excellent job and was very friendly and helpful. Very pleased with the chair.
- Mr B
Very pleased with my stairlift
- Mr C
My father planned ahead during his fight with cancer and had a stair lift installed for £2500. Within 4 weeks of the installation my father passed away and NEVER used his stairlift. We were offered £336 to buy the lift back!! This was disgusting as I know that it would have just been sold on as it was brand new and never used. I would never recommend this company. The only positive thing I can say is the installation engineer was professional.
- H
Very pleased so far.
- Mr H
Really good we had been to numerous companies who all said it couldn't be done as stairs too narrow this wasn't the response we needed spoke to companion who were brilliant we now have a stairlift being fitted
- E
Nice and narrow fit’s stairs well
Work carried out very good on time very pleased,
- Mr S
Absolutely the best choice made and I can see why it wasn’t the cheapest as the engineering and process from start to finish was done to the finest detail. I’m very happy and feel in safe hands with stannah.
Had a slight problem after installation the back up by their engineers was excellent sorted the problem immediately
Good service very pleased from start to finish liked the people who deal with my needs unlike acorn who just seemed uninterested they were my first choice but sad to say all they are interested is how much money they could get out of me
Customer services was excellent as were all the engineers we dealt with, original salesman sold us inappropriate stairlift told us we needed hinge by door which failed but after the excellent customer service sorted it out within days with a hinge less stairlift
- Mr W
I have already sent in feed back. Please don't ask again.
- Mrs B
Work was done on time and to a high standard.
- Mr N
exceded my expectations. Added bonus there is a local depot in C orby on my door step.
first class company, very fast at responding to questions and very professional
- Mr G
Sales and fitter very competent and tidy, no hesitation to recommend.
- Mr M
I’m not quite sure what average means in this game. The offer of 20% off annual price of year2 and year 3 maintenance cover rattled my cage. I declined at the short deadline time for this. A few days later it came to me. We have no idea on a venture like this of knowing whether I’ll get to use it for a week, a month or a decade. There was no mention at any stage that further years costs would be returned in the event of there being no future use.
Pleasant efficient guys, both the salesman and the fitter. Ken Scaife
Handicare
- Mrs W
Not happy. Said could provide stairlift, technician came to measure up, drawings were submitted. Waited a further 2 weeks and numerous phone calls later to be then told, 'Sorry we can't provide you with a stairlift because our measurements are wrong and you don't have the space'.
- Ms G
Was very pleased with Stairlift Scotland very good tidy job with no problems would recommend this company had a bit of trouble fitting weather cover however with patience it is becoming easier
My council will be the provider with Dolphin, so I can't really comment clearly about value for money.
- Ms J
The stairlift actually exceeded our expectations: it was so easy to use and my husband was able to remain in contact with the whole family simply because by using the stairlift he could come downstiars and then return to bed whenever he wanted to. He found it extremely helpful indeed, and was very grateful for it.
- Mrs R
Great service from start to finish, good communication, fitter was great and installed quickly with no mess. Stair lift has made life so much easier for me and my arthritic knees. Would definitely recommend them and Stanah Stair lift.
- Mrs A
We had a rented stairlift which was Fitted & removed with professionalism.
Very friendly and efficient service from start to finish.
- Mr A
Much better than previous unit